Connecting your health records with Epic
Last updated June 6, 2026
SickDocs can connect to your health records through Epic's SMART-on-FHIR standard so you can bring your own records into a claim packet. This page explains, in plain language, how that works and what SickDocs does and does not do.
How connecting works
- You sign in directly with your health system. You are not signing in to SickDocs at that step.
- SickDocs never sees or stores your MyChart password.
- Access is read-only. SickDocs can read records you authorize; it cannot change anything in your chart.
What SickDocs does not do
- SickDocs does not write back to Epic.
- SickDocs does not submit claims.
- SickDocs does not decide eligibility or payment.
What SickDocs helps with
SickDocs helps organize your records for accident and hospital indemnity insurance claim packets that you review and submit yourself.
What records may be included
When you authorize a connection, records may include:
- Visits and encounters.
- Clinical notes.
- Generated CCDA summaries.
- Labs and vitals.
- Diagnostic and result reports.
- Imaging report documents and metadata, where available.
- Diagnoses and encounter diagnoses.
- Procedures, surgeries, and orders.
- Medications.
- Allergies and immunizations.
- Provider details (names and roles).
- Facility and location details.
What still needs manual upload
Some claim documents are not available through Epic and you will still upload them yourself, such as:
- Itemized bills.
- UB04 forms.
- HCFA / CMS-1500 forms.
- Explanation of Benefits (EOB) documents.
- Ambulance bills.
- Police reports.
- Employer first-report-of-injury forms.
- Carrier authorization forms.
Disconnecting
A self-service "Disconnect Epic / Remove connection" control is coming before production. Until then, email [email protected] to disconnect a connection or remove imported records.
Questions about connecting records? Email [email protected].